Looking for network or concurrent licenses? Additional Year of Software Maintenance for Standard Licenses Only Price valid if maintenance is current, or if maintenance expired less than one year ago. If maintenance has expired for more than 12 months, please get in touch with us to evaluate your options. The new term will begin on the date of next, or previous, expiration. An individual with a Standard License might qualify for a Personal License.
Please check if you are renewing maintenance before expiration of your current term. You will receive credit for unexpired maintenance. Personal Development. Personal License for Individuals Licensed to the individual who purchases. In the Visual Assist License Importer dialog, navigate to your license file. Click Import.
If product registration fails with code SR-2, proceed to Error codes to determine your next step. If any other error occurs, get assistance by sending your license file and request to licenses wholetomato. If the registration dialog reappears and you renamed the file, restore the original name and then repeat the import.
If an error appears during the registration, the error's code and message determine the corrective action. Note: If you have other Idera products that use the Embarcadero licensing system, those products will be affected by the deletion of the directory.
If your code is not in the table, send a screenshot of the error dialog to licenses wholetomato. Reset registration to it initial state, perhaps to register by a different method, by exiting Visual Studio and deleting the following directory:.
License registration Registration of Visual Assist takes the software out of trial mode, or extends software maintenance when Visual Assist is already out of trial mode. Purchases before February 20, If you purchased a license of Visual Assist or renewed its maintenance before February 20, , you received a two-line activation key, not a serial number or license file.
Trial extension If you were granted an extension to a trial period, follow the instructions for license trial extension.
Visual Assist build and newer From release, apart from the four digit build number, you will also find a new and easier to handle build number system composed by the release date. Visual Assist build and older.
Check your inbox or spam folder for a verification email. If you find the email, return to instructions to verify your account. If you cannot find a verification email, send a request to licenses wholetomato. After verification of your account, revisit the registration dialog in Visual Assist. Proceed to " Trouble connecting, with internet access ". Proceed to " Register a serial number, without internet access ". Contact licenses wholetomato. For internal use: ref You can email this directly.
If you contact normal support, your email will also be forwarded to and handled by the dedicated license team. In addition, we are replacing the user account website, with a planned launch date in early July. This is a brand new version of the user account website, built in Ext JS , where you will be able to create an account and view all your registered products and serial numbers.
It will be quite minimal, clean, fast, and should be a lot clearer to use than the current website. Idera is a developer-focused company. We do listen, and we make changes if needed. I have paid for your great product, and I want to use it, not to deal with this extremely end-user unfriendly license system. Please go back to the very easy and convenient previous licensing which has always works seamless. This is the new licensing, as of the past week? Would you mind getting in touch with me via email please?
My email is david dot millington embarcadero. Hi Thomas — just want to ping here. What you write is not the experience we want you to have. I really did not like the new registration system. I have used visual assist for many years and decided I wanted to buy the newest version. Perhaps I should have renewed my old license instead, but I thought buying a new one would be easier.
I was wrong. I did not expect to have to jump through so many hoops. I probably will not buy visual assist again in the future after this. I also use visual assist at work, but there we buy the licenses in bulk. You certainly should not have been required to enter a company name. Would you email me with more details about it, please? So we can test following your exact steps. I can get our sales and website staff to find out what happened. I purchased a VA personal License a week ago.
I tried emailing sales wholetomato. My apologies for the trouble. You are commenting using your WordPress. You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email.
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